policies

orders

Your online purchase is processed through the Squarespace secure server, Stripe. Stripe is an online payment service used for a quick and seamless checkout that meets and exceeds stringent industry standards for security. All major credit cards including Visa, MasterCard, American Express, Discover, and JCB are accepted.

For international purchases and shipping fees please email barbara@bzdesign.biz for information.

To order an item, simply click “Add to Cart”. At any time, you can click the  "Cart” button in the upper right corner of the page to see the items currently in your shopping cart.

For pick up: to avoid shipping charges, please call 828.505.2958 with your order.

returns

Many of the fabrics are hand spun and hand woven, and all are either hand dyed or block printed in small batches—resulting in some variation in weave and color. These variations contribute to the unique character of each piece!

If you are not satisfied with an item, you may return it within 10 days of purchase. In the event of a return or exchange, shipping charges are the responsibility of the buyer and non-refundable. All sales are final after 10 days. Items must be returned in original condition; if an item is not in original condition, it will be sent back to the buyer. Refunds will be made after condition of returned item is approved.